What makes Critical Facilities Solutions people a right fit for you?
Critical Facilities Solutions only employs the highest calibre staff who are truly passionate and understand the sensitive environments we operate within. Each member of the CFS team is extremely knowledgeable and has immersed themselves in understanding our customers and the technologies and infrastructure we support. Every employee must go through extensive background, employment, criminal, security and right to work checks before joining the team.
All our technicians are put through our in-house 3 level (beginners, intermediate and advance) training program which enables us to control and monitor the level of training each individual receives and allows us to tailor programs to each of their strengths and weaknesses. Each technician will then spend a minimum of 2 months working alongside a senior team leader before progressing to the next training level and needs to complete all 3 levels and 6 months of apprenticeship before being allowed to enter a Data Center or other critical facility unaccompanied. This in-depth training process gives additional comfort to Critical Facilities Solutions customers and partners regarding the skill levels of each individual entering their environment.
In addition to our in-house technical training all technicians are given the opportunity to obtain further external certifications such as First Aid, IPAF, PASMA, IFSM etc. This reiterates that Critical Facilities Solutions is 100% committed to ongoing training and the development of its team. CFS then conduct regular update and innovation training sessions to ensure that highest standards are always upheld, the team is familiar with and understands any developments in technology, equipment, and best practices that effect the environments we work in and the services we offer.
We take security extremely seriously and ensure that our staff have the necessary security clearances as required by our clients. These could include BS7858, DV Security Clearance, BC Security Clearance, SC Security Clearance.
We take pride in what we do and encourage feedback. Each Critical Facilities Solutions team leader and technician makes a point of ensuring the customer is happy with the service and their interaction and they will regularly ask for documented feedback or testimonials that we use to promote our services and business. Each member of our team is an Ambassador for our business.